Life happens and sometimes plans change- check out this post to learn all you need to know about the runDisney cancellation policy- and more!

event cancelled rundisney cancellation policy — Original Photo c/o Rundisney.com, event not actually cancelled

RunDisney events at the Walt Disney World Resort and the Disneyland Resort are incredibly fun! As you prepare for your upcoming race, it’s essential to familiarize yourself with the runDisney cancellation policy. In this article, we will provide an overview of the policy and address frequently asked questions to ensure you have all the information you need for a seamless experience.

RunDisney Cancellation Policy & Frequently Asked Questions

If you’re wondering what happens if you need to cancel your registration, what fees may apply, or how it impacts your stay at the Walt Disney World Resort, we’ve got you covered. Below, you’ll find detailed information on understanding the runDisney cancellation policy and managing your runDisney events and registrations.

So whether you’re an experienced runDisney participant or venturing into the world of magical races for the first time, this article will guide you through the ins and outs of the cancellation policy and provide invaluable insights to make the most of your runDisney experience.

Table of Contents

Understanding the RunDisney Cancellation Policy

In order to understand the full runDisney experience, it’s important to have a clear understanding of the runDisney cancellation policy.

What Is the RunDisney Cancellation Policy?

The runDisney cancellation policy officially is that the events are not able to be canceled, refunded, or transferred in any way.

Steps to take if you find yourself needing to Cancel your runDisney race

If you find yourself needing to cancel your runDisney event registration, it’s best to reach out runDisney directly. Even though a full refund is unlikely to occur, there may be some kind of way to get money back in the form of a Disney gift card. To contact runDisney send an email to: rundisney@disneysports.com

Health Conditions

runDisney Disneyland 10K finish line medals If there is an extenuating health condition runDisney MAY consider this. In my family’s case, my daughter was diagnosed with a condition in the months before the Disneyland 10K that caused her to be dizzy and feel like she needed to pass out during exercise. This condition was related to years of chemotherapy for leukemia, which is now in remission. We tried walking during our training, but even this triggered her. It was a bummer as we were hoping to move on to the Walt Disney World Half Marathon and be part of the Team in Training to raise money for leukemia research.

My son and I continued training and completed the race. I reached out to runDisney a few days before the race to tell them the situation and that my daughter wouldn’t be doing the race. Considering the runDisney official policy we were not expecting any kind of refund, I just wanted to make them aware. They kindly offered a partial reimbursement in the form of a Disney gift card.

While a refund should never be expected, it’s always best to reach out to runDisney if you do need to cancel. Click here to review the runDisney cancellation policy

Natural Disasters or Inclement Weather

Alternatively, if there is a natural disaster or weather emergency runDisney will typically refund race entry fees if the race is cancelled. However, the 2023 Walt Disney World Half Marathon was shortened to 7 miles (from 13.1) due to inclement weather in Orlando and runDisney offered no refunds, reimbursements, or extras for this change.

Hotel or Disney Vacation Package Cancellation Policies

wilderness lodge Disney resort stay

Flexibility Offered for Walt Disney World Resort Hotel Stays

If you have made hotel reservations at a Walt Disney World Resort hotel or Disneyland Hotel as part of a Disney World vacation package, you may be eligible for a refund of your hotel reservation. Disney World vacation packages are often booked all together with tickets and hotel stays.

For Walt Disney World Resort Hotel stays or Disneyland Hotel stays you usually can get a partial refund. The official Walt Disney World travel company terms and conditions page lists the following policy:

For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs, and other amounts owed, will be refunded.
For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs and other amounts owed, will be refunded.
For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable.
No refunds are given for the cancellation of any personalized products or experiences.
No refunds will be made for early departure from the hotel and for unused or partially used admission tickets, options or features, including meals.
Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 90 days after departure and may be assessed a $25 processing fee.
Disney reserves the right to make refunds in accordance with the method by which payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refunded monies by guests from their travel agents.

Refunds at off-site Disney Area Hotels

If you stay at an off-site Disney adjacent hotel their refund policies vary. I always find it best to book at a hotel that offers a refundable deposit up until a few days before you are due to arrive. Booking.com offers a variety of off-site hotels close to Disney property that have awesome refund policies and really good deals. You can save quite a bit by booking off site resort stays!

But, let’s get back to the runDisney policy info!

Managing Your RunDisney Events and Registrations

RunDisney registration

To get started, you’ll need a Disney account, which will serve as your portal for all things runDisney. Your Disney account will allow you to register for runDisney events, access important race information, and manage your race registrations.

Pro Tip: If you don’t already have a Disney account, it’s easy to create one. Simply visit the official manage.runDisney website and click on the “Sign In” or “Create Account” button. Follow the prompts to set up your account using your email address and creating a password.

Once you have your Disney account set up, you can navigate the runDisney website to find upcoming races and register for the events that pique your interest. The runDisney website provides a user-friendly interface that allows you to search for specific races, view race details, and sign up for events that suit your running goals.

Pro Tip: When browsing for runDisney events on the website, you can filter the results by location, distance, and date to find the perfect race for you. Take some time to explore the various options and consider factors such as location, theme, and race distance to make the most out of your runDisney experience.

After you’ve registered for a runDisney event, it’s important to stay organized and keep track of your race registrations. Your Disney account allows you to manage your race registrations, update personal information, and make any necessary changes to your account.

Keep an eye out for emails from runDisney. As race day approaches they will update you on routes, start times, starting locations, and more! If any unexpected runDisney race cancellations occur this is where they will let you know.

Impact on Resort Stays and Disney World Vacation Packages

Magic Kingdom Cinderella Castle

If you’ve booked a vacation package through the Walt Disney Travel Company, it’s important to contact customer service to discuss any necessary changes or modifications to your reservation. The team will be able to provide guidance and assistance based on the specific circumstances.

Travel Protection Plans

If it’s in your budget consider purchasing a non-refundable travel protection plan when booking your Disney World vacation package. This can help mitigate any potential financial losses (i/e tickets, last-minute hotel cancellations, etc) due to event cancellations or unforeseen circumstances.

Conclusion

In conclusion, understanding the runDisney cancellation policy is super helpful for participants planning their events at Walt Disney World Resort. It’s important to note that the runDisney cancellation policy also has implications for Walt Disney World Resort hotel stays. If you have booked a hotel reservation in conjunction with your event, be aware of the cancellation options available to you. The Walt Disney Travel Company and/or your travel planner are valuable resources.

Additionally, it’s worth considering the impact of event cancellations on non-refundable travel protection plan costs. Review your insurance coverage to determine if you are eligible for any reimbursements.

FAQ

What is the runDisney cancellation policy?

Per the runDisney policies races are non-refundable.

Can I cancel my Walt Disney World Resort hotel stay?

Walt Disney World Resort hotel stays offer a flexible cancellation policy as noted above. The cancellation fees will vary based on how far in advance you cancel. Contact your travel agent or the Walt Disney Travel Company for assistance with modifying or canceling your resort reservation. As a Disney travel planner, I would be happy to help you plan your next Disney vacation!

How do I create and manage a Disney account for runDisney events?

To participate in runDisney events, you will need to create a Disney account. Visit the manage rundisney website and navigate to the registration section to create your account. Here you can sign in to manage your race registrations, view race information, and access other relevant features.

What if runDisney cancels my race?

If runDisney cancels your race they should provide options for transfer or reimbursement. Be sure to review the specific transfer policies and requirements outlined on the RunDisney website for more information.

What happens to my non-refundable travel protection plan costs if I cancel my runDisney event?

Non-refundable travel protection plan costs typically do not include runDisney event cancellation refunds. It is advisable to review the details of your travel protection plan to understand how cancellation may impact these costs.